Our Approach

We’ll develop the scope, pricing and recommendations required to complete the enhancement.

We’ll review the proposal with you as needed, answer questions and make any required adjustments before approval.

Once approved, we’ll confirm the agreement and applicable payment requirements. Deposits or progress payments may apply depending on the size and scope of the work.

We’ll coordinate scheduling, materials, equipment and other project requirements. For larger or phased enhancements, we’ll also consider site access, business or tenant needs, and work sequencing to help minimize unnecessary disruption.

Once work begins, we’ll manage the team, materials, schedule and communication needed to keep the enhancement moving.

If the scope changes or additional work is requested, we’ll review any impact on pricing and timing before proceeding.

We’ll review the completed work, address any outstanding items and provide applicable care, warranty or follow-up information.

We’ll visit the property to review service areas, access, site conditions and other considerations that may affect service delivery. We’ll also map the property where required to support accurate estimating.

We’ll build the proposed scope and pricing based on the tender requirements, information collected and our site review. Where we see something that should be clarified, excluded or approached differently, we’ll identify it rather than quietly making assumptions.

We’ll walk you through our proposed scope, pricing and service approach, explain any recommendations or differences from the original request, and answer questions. This is where we make sure you understand not just what we’re proposing, but how we intend to manage your property.

If you choose to move forward, we’ll finalize the agreed scope, pricing, billing structure and contract terms. Once the agreement is executed, your property moves into our seasonal setup and scheduling process.

Before service begins, there’s work happening behind the scenes. We’ll establish scheduling, service requirements, property information, primary and escalation contacts, reporting expectations and other operational details our team needs to properly manage the site. Seasonal work is planned before the season begins, with site requirements and service expectations established in advance.

Service and billing begin according to the agreement. Throughout the season, we’ll complete regular site reviews, monitor service delivery and maintain communication so issues or changing property needs can be addressed as they arise. Additional work outside the agreed scope is reviewed, quoted and scheduled separately.

If additional work or a change to the agreed scope is required, we’ll review the request and its impact on pricing or service before proceeding. Changes are documented so both sides remain clear on what’s included.

As the season comes to an end, we’ll review the relationship, discuss what’s working and what may need to change, and begin planning for the next agreement period.

Once the renewal is executed, we’ll begin preparing the property for the upcoming season and place it into our scheduling process. From there, the seasonal service cycle begins again.